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Blackboard Browser Compatibility

Blackboard™ Learn Release 9.1 Service Pack 6 is tested with a variety of technologies.

Blackboard supports the lastest versions of:

Regardless of which internet browser you are using, You must have the lastest version of java installed on your computer.

Click here to see if you are compatible.

Blackboard™ Learn Release 9.1 SP6 is tested with a variety of internet browser versions. Check the list below to see if the internet browser and version is supported in Blackboard.

Certified: fully tested and supported. 
Compatible: partially tested but should function properly. 
Provisional: future technologies considered supported by Blackboard Support.
Unsupported: either impossible or not tested. 

Microsoft® Windows® Operating System

  Internet Explorer® 9 Internet Explorer 8 Firefox (Final Release Channel)
Firefox 3.6
Chrome (Stable Channel)
Windows® XP (32-bit)
Unsupported Compatible Compatible Compatible Compatible
Windows Vista® (32-bit)
Certified
Compatible
Certified Compatible Compatible
Windows Vista (64-bit)
Compatible Compatible
Compatible Compatible Compatible
Windows 7 (32-bit)
Certified Compatible Certified Compatible Certified
Windows 7 (64-bit)
Compatible Compatible Compatible Compatible Compatible

Apple® Mac OS® Operating System

  Safari® 5.0
Safari 4.0
Firefox (Final Release Channel)
Firefox 3.6
Chrome (Stable Channel)
Mac OSX 10.5 "Leopard®"
Compatible Compatible Compatible Compatible Compatible
Mac OSX 10.6 "Snow Leopard®"
Certified Compatible Certified Compatible Certified
  • Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing.
  • Blackboard Learn requires the latest version of Sun JRE 6. The JRE can be downloaded from www.java.com.
  • The following technologies are not supported:
    • Internet Explorer 6 and Internet Explorer 7
    • Firefox 1.x, 2.0, 3.0, and 3.5
    • Safari 2.0, 3.x  (or any version on Windows)
    • Mac OSX 10.4 "Tiger"
    • Java 5
  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior).
  • Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle.  At the time of testing, Chrome 10.0 and Firefox 4.0 were the latest available versions.  Since then, new stable versions have been released and widely adopted.  Blackboard is supporting all newer stable versions of Chrome and Firefox.

 

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Troubleshooting Respondus Lockdown Browser

If you need help troubleshooting Respondus Lockdown Browser, click here.

Accessing USI Blackboard

Login Instructions for USI Students, Faculty and Staff
Login Instructions for ICN Students, Noncredit Students, and other Guests
Troubleshooting Access Problems for All Users

Support for Students

FAQ
Troubleshooting
Student Manual
How To Register a Turning Point Clicker in Blackboard
Contact Blackboard Support

Support for Instructors

Blackboard 8 Server Shutdown in (2012): Transferring data from Bb 8 to Bb 9 and FAQ
Setting up direct access to Blackboard 8
Blackboard 8 Grade Center Tutorial (Connect/Breeze Presentation)
FAQ
Troubleshooting
Instructor Manual
Contact Blackboard Support